Great clients. Great projects. Great relationships. Here's what some of our favorite frank friends had to say about their frank experience:
"We knew we needed to change the way we talked with our employees. Continuing cynicism about corporate motives, combined with information overload, made it increasingly difficult to engage our employees with traditional corporate communications vehicles. We knew we needed to 'break some china' to jump-start the conversation. Our discovery of the frank team came at exactly the right time. Our knowledge of social media was minimal, but our gut told us that this was an avenue we needed to explore. The team at frank has educated ING on both the spirit and "how to" of social media. I've quickly moved beyond seeing this as the latest 'fad' in technology to understanding the power it has to connect us all through candid conversations that are inclusive and respectful. While many have worried out loud about the web's power to isolate us as human beings, frank is one of the early pioneers to apply social media to increase our sense of community, trust and shared objectives."
- Ruth Weber Kelley • Senior Vice President Internal Communications • ING Americas
"In promoting my firm (INTEP), a new project (BioHaus) or even myself, frank has been an eye-opener, a communication enabler and a powerful facilitator on the path to discovering other needles in the haystack of opportunity. Yes it's the new technology, but it's also been the creativity, inspiration and the hard-working frank team that's made a real impact for me."
- Stephan Tanner, AIA • Principal • Intep LLC > Founder • The Green Bridge
"Working with frank was our first exposure to social media and the entire frank team was exceptionally focused on making our experience with them a productive learning experience. In their work with us at Concordia Language Villages on the Waldsee BioHaus project, they offered lots of personalized support and guidance. What really stands out is their creativity, their thirst for pushing the boundaries of interactive media, and their flexibility in meeting a client's needs. There is no doubt in my mind that based on working with frank to get a sense for the potential of social media that our organization will push for more activity in this realm across the board. It’s where today’s market lives and not understanding the role of social media could be detrimental. And it’s easy to accomplish, easy to keep fresh and current, easy to connect with an immensely broad public that is interested in what you do, your mission, and your work."
- Martin Graefe • Director of Operations • Concordia Language Villages
"Most folks would just laugh off the idea that organizations would actually strive toward an ideal like authenticity. But when you talk to the folks at frank, they tap into that. They gently challenge you to be the best organization you can be, and the best people you can be. Sounds crazy in these cynical times, but I'm watching it play out with the organizational development work they are doing with the non-profit I run right now. We've been in this period of major growth, and we needed to get back to the basics of who we wanted to be as an organization, as a culture, as people. At the same time, frank is helping us tell a story of who we are that is richer and deeper than we were doing on our own. They're fun. They're smart. They're creative. They're for real."
- Jennifer Ho • CEO • Hearth Connection
"Give Us Wings is a small non-profit organization that works with people in Kenya and Uganda so that they can overcome poverty and be self sufficient. We have lofty goals and solid development knowledge. What we don't have is a lot of money and our goal is to get as many dollars as possible to the people of Africa. We are a volunteer-based organization so things like reaching out into the big, somewhat scary, new world of social media wasn't on our radar of possibilities until frank found us. Suddenly, it seemed, we were blogging, podcasting, flickering, and all kinds of wild things. frank spent as much time with us as we needed to discuss our ideas, vision and fears. They took us by the hand into the unknown with gentle encouragement but strong beliefs that this could work for us. And it has! They have been patient and not gone away when we perhaps didn't implement as quickly as we could. There are many more possibilities to explore and we are eager to do so. frank's creative competent culture is just what we need to get our vision into the universe."
- Mary Steiner Whelan • Director • Give Us Wings
"It was nice working with frank. As a German business owner, it was my first experience with a totally American firm. I like your concept for message dissemination based on individual contact from person to person. My world in Germany is full of technical values and possibilities. You brought me closer to understanding the American way of how to speak with customers. You also changed my way in speaking to my German customers – often professional-like architects and contractors – in a form that every non-technical person understands in the USA. For this point of view, I would like to thank frank!"
- Klaus Mueller • Principal • Optiwin Windows
"frank engaged with us on a deep dive for new concepts to serve our Empty Nester (Boomer) customers. They brought a fresh perspective on the demand for possible solutions to better serve our customers - in the areas of bringing a sense of community and the creation of various experience-based offerings. They are creative, engaging, and have partnered well with us as their client."
- Mary Maurice • VP New Product Development • Best Buy
"frank is a plummy anomaly, a genus of species, gutsy and smart in the face of life's wildness. frank is a true-blue minstrel of social media competence. frank pulses with a radiance that has helped me understand and apply new social media perspectives within the richness of online communities, and as such, applying new ways of using technology to strengthen human connections. frank has lifted heavy curtains for me, accurately helping me expand what I'm capable of doing, building deeper, closer, more sustainable relationships with my customers. frank has boundless energy and enthusiasm, superb work habits, puts the toilet seat down after using it, and has terrific organizational and communication skills. their positive visions have a way of finding reality – through their understanding of contemporary life, through new innovations, collaboration and forward-thinking leadership."
- Andy Halper • Principal and Professor of Boredom Prevention • Motivage